Shipping Policy
Last Updated: March 2026
Thank you for shopping with us! Below you’ll find important information about how we process and ship orders.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order. You will receive a confirmation email once your order has been placed and another notification once your order has shipped.
During high-volume periods (such as sales or holidays), processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Typical delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days (if available)
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.
Shipping Destinations
We currently ship to:
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United States (including Alaska & Hawaii, unless otherwise stated)
If international shipping becomes available, this policy will be updated accordingly.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.
Delays & Lost Packages
We are not responsible for shipping delays caused by the carrier. If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Incorrect Address Disclaimer
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, additional shipping fees may apply.
Damaged or Missing Items
If your order arrives damaged or if items are missing, please contact us within 7 days of delivery with:
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Your order number
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Photos of the damaged packaging or item
We will work quickly to resolve the issue.
Contact Us
If you have any questions about shipping, please contact us at:
Email: info@redstrong.biz
Business Hours: Monday–Friday, 9 AM–5 PM (PST)
Return Policy
Return Policy Here
Privacy Policy
Last updated: 1/2026
At REDSTRONG, strength is built on trust. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from redstrong.biz (the “Site”). By using our Site, you agree to the practices described below.
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1. Information We Collect
A. Personal Information
We may collect the following when you place an order, create an account, or interact with our Site:
•Name
•Email address
•Billing and shipping address
•Phone number
•Payment information (processed securely by third party providers; REDSTRONG does not store full credit card details)
B. Automatically Collected Information
When you browse the Site, we automatically collect:
•IP address
•Browser type and device information
•Pages viewed and time spent
•Cookies and tracking data
C. Optional Information
If you choose to share additional information—such as fitness goals, product preferences, or social media handles—we may store it to improve your experience.
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2. How We Use Your Information
We use your information to:
•Process and fulfill orders
•Provide customer support
•Improve our products, services, and website performance
•Send order updates and transactional emails
•Deliver marketing communications (only with your consent)
•Prevent fraud and maintain security
•Analyze site traffic and user behavior
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3. Sharing Your Information
REDSTRONG does not sell your personal information. We may share data with:
•Service providers (payment processors, shipping carriers, email platforms)
•Analytics partners to understand site performance
•Advertising partners if you opt in to marketing cookies
•Legal authorities when required by lawAll partners are required to protect your data and use it only for the services they provide.
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4. Cookies & Tracking Technologies
We use cookies to:
•Keep your shopping cart active
•Remember your preferences
•Improve site speed and performance
•Deliver personalized content and ads
You can manage or disable cookies through your browser settings.
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5. Data Retention
We retain your information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and maintain business records. You may request deletion of your data at any time.
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6. Your Rights
Depending on your location, you may have the right to:
•Access the personal data we hold
•Correct inaccurate information
•Request deletion of your data
•Opt out of marketing communications
•Restrict or object to certain data uses
To exercise these rights, contact us at info@redstrong.biz
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7. Security
We use industry standard security measures to protect your information, including encrypted payment processing, secure hosting, and access controls. While no system is 100% secure, we take every reasonable step to safeguard your data.
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8. Children’s Privacy
REDSTRONG does not knowingly collect information from individuals under the age of 13. Our Site is intended for adults who are ready to train, grow, and stay strong.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
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10. Contact Us
If you have questions about this Privacy Policy or your data,
contact: info@redstrong.biz
Terms & Conditions
Terms & Conditions Here
Accessibility Statement
This statement was last updated on March 25, 2026.
We at REDSTRONG are working to make our site www.redstrong.biz accessible to people with disabilities.
Accessibility adjustments on this site
We have taken steps to improve the accessibility of this website in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1, with the goal of supporting Level AA criteria where feasible. The site has been designed to be compatible with common assistive technologies, including screen readers and keyboard navigation. As part of this effort, we have also:
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Used the Wix Accessibility Wizard to find and fix potential accessibility issues
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Set the language of the site
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Set the content order of the site’s pages
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Defined clear heading structures on all of the site’s pages
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Added alternative text to images
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Implemented color combinations that meet the required color contrast
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Reduced the use of motion on the site
Requests, issues, and suggestions
If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us: info@redstrong.biz